Terms of service
Terms of service
Last updated: 30 September 2026
About us
Welcome to Nourva. This website is operated by Flux Ecom Ltd (company number 17010249), whose registered office is Unit 1, Speedwell Close Industrial Estate, Birmingham, B25 8HT. You can contact us at nourvahelp@outlook.com. By using this website or placing an order, you agree to these terms.
Placing an order
By placing an order, you agree to provide accurate order and delivery information and to pay the price and any shipping charges displayed at checkout. Your order is an offer to buy from us. A contract is formed when we confirm that your order has been accepted and dispatched, or when we otherwise tell you in writing that we accept it.
Products, prices and availability
Product descriptions and prices are displayed on our website. We may correct errors and contact you if an error affects an order you have placed. Your order is subject to availability. If we cannot fulfil it, we will contact you and arrange an appropriate refund. Prices are shown in the currency displayed at checkout and include any taxes that we are required to show at checkout.
Using the product safely
Please read the instructions supplied with Nourva Airway Assist before use. Website content and product information are not a substitute for the product’s instructions or professional advice. Nourva Airway Assist does not replace emergency services or first aid training. In an emergency, contact your local emergency services immediately (999 in the UK, 911 in the US and Canada).
Delivery, returns and our guarantee
Our Shipping Policy explains delivery, and our Return and Refund Policy explains returns, our 30-day guarantee and your statutory rights. These policies form part of these terms.
Payment
Payments are processed securely by our payment providers. We do not store your full card details. We may cancel or refuse an order if we reasonably suspect fraud or an unauthorised payment.
Website use
You agree not to misuse this website, including by attempting to gain unauthorised access, introducing harmful code, or using it for unlawful purposes. All content on this website, including text, images, logos and the Nourva name, belongs to us or our licensors and may not be copied or reused without our written permission.
Our responsibility to you
We are responsible to you for foreseeable loss and damage caused by our breach of these terms or by our failure to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable, or for any loss caused by using the product other than as set out in its instructions. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot legally be limited or excluded. Nothing in these terms excludes rights that cannot legally be excluded.
Privacy
We use your personal information as described in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The version published on this website when you place your order applies to that order.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, although if you are a consumer living elsewhere you keep any mandatory consumer protections of the country where you live.
Contact us
For questions about an order, contact nourvahelp@outlook.com.